Customer Service Agent Training
June 2019 – June 4th – 6th, Time: Tues – Thurs 10am – 4pm
Location: CPLC Engagement Center at Desert Sky Mall, 7611 W Thomas Road, Phoenix, AZ 85033
This program is designed to teach the foundational aspects for service agents in a customer-centered environment.
The competencies have a heavy concentration on the interpersonal skills necessary to provide consistent, quality service as you learn your role as the “face” of the company.
Upon successful completion of the program, you will be prepared to enter the customer service agent workforce with confidence.
Full job placement assistance will be provided upon completion of the training.
Customer service agent positions currently open with Synchrony, PSCU, Cyracom, Cenlar, American Express, and State Farm with starting wages of $14.00 – $18.00/hr plus full benefits.
- Minimum age 18
- Must have high school diploma or GED
- No previous experience required