Customer Service Agent Training
June 2019 – June 4th – 6th, Time: Tues – Thurs 10am – 4pm
Location: CPLC Engagement Center at Desert Sky Mall, 7611 W Thomas Road, Phoenix, AZ 85033
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This program is designed to teach the foundational aspects for service agents in a customer-centered environment.
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The competencies have a heavy concentration on the interpersonal skills necessary to provide consistent, quality service as you learn your role as the “face” of the company.
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Upon successful completion of the program, you will be prepared to enter the customer service agent workforce with confidence.
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Full job placement assistance will be provided upon completion of the training.
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Customer service agent positions currently open with Synchrony, PSCU, Cyracom, Cenlar, American Express, and State Farm with starting wages of $14.00 – $18.00/hr plus full benefits.
Training Requirements:
- Minimum age 18
- Must have high school diploma or GED
- No previous experience required